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Susan Karson was appointed Chief People, Marketing & Corporate Affairs Officer in March 2016. In this role she is responsible for developing and implementing strategies, programs and initiatives for People, Marketing and Brand, Communications and Corporate Affairs to underpin the MLC Life Insurance strategy.

Prior to this role Susan worked at NAB for 11 years, in a number of senior roles, General Manager People Business Bank (2015-2016), General Manager People NAB Wealth (2013-2015), General Manager People Wholesale Banking (2009-2013) and Head of People Global Products (2006-2009). Susan joined NAB in 2005, as People & Culture Business Partner for Global Markets.

Prior to joining NAB, Susan spent five years at CBA and held various roles in human resources including Human Resources Manager in Financial & Risk Management, Executive Manager, Human Resources in Wealth Management and also in Institutional & Business Bank.

Susan is a Graduate of the Australian Institute of Corporate Directors and holds Graduate Diploma in Education from the University of Sydney, Graduate Certificate in Personnel Management from the Sydney Institute of Technology. She also holds a Bachelor of Arts in Economics /Political Science from the University of New South Wales.

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